At Crosborda, we are dedicated to delivering outstanding services to help you launch and incorporate your business smoothly. Your satisfaction is our priority. If you experience any issues, please contact us at support@crosborda.com. Our customer support team will work promptly to address your concerns.
If we cannot incorporate your business, or you cancel an unfulfilled service within two (2) days of purchase, we will refund 100% of the Crosborda fees paid.
Only Crosborda service fees are refundable. Government, state, and third-party fees already paid on your behalf are non-refundable.
Refunds apply only to fees under our control. Changes of mind after purchase do not qualify for refunds. Eligible refund scenarios include:
For delays caused by incomplete information from you, please review our Terms of Service for refund conditions.
All valid refunds will be processed within 5 to 7 business days and credited to your bank account. For requests related to pre-filing or pre-EIN application categories, refunds will be processed within 14 business days of subscription.
Once any documents have been submitted to government agencies on your behalf, filing fees are non-refundable. Fees paid for third-party products or services, such as Registered Agents, are also non-refundable.
This refund policy follows the terms in our Terms of Service. For questions or clarifications, contact us at support@crosborda.com.
