Terms of Service

Last updated: September 24, 2025

Introduction:

These Terms of Service (“Terms”) govern your use of the Platform and Services provided by Crosborda Technologies LLC (“Crosborda,” “we,” or “us”). By registering for or using any websites, applications, or services offered by Crosborda (the “Platform” or “Services”), you agree to be bound by these Terms. Please read carefully. If you do not agree to these Terms, do not use the Platform or Services.

For any questions, contact support@crosborda.com.

1. Definitions

The following definitions apply throughout these Terms:

  • Account: Your personal profile on the Platform for accessing Services.
  • Affiliate: Subsidiaries or related entities of Crosborda.
  • Agreement: These Terms, the Privacy Policy, Refund Policy, and any referenced documents.
  • Applicable Laws: All relevant statutes, regulations, and government directives in force.
  • CDD: Customer Due Diligence procedures.
  • Client/User: Any individual or entity registering or using the Platform.
  • Force Majeure: Unforeseeable events beyond reasonable control preventing performance, including natural disasters, government actions, war, civil unrest, or technical failures.
  • Intellectual Property Rights: Includes copyrights, patents, trademarks, trade secrets, and similar proprietary rights.
  • Platform: The software, websites, applications, and tools offered by Crosborda.
  • Services: The offerings available via the Platform, including company formation, compliance, and related support.
  • Third-party Providers: External entities providing or hosting content, services, or infrastructure related to the Platform.

2. Introduction

Crosborda is an integrated platform designed to support businesses through company formation, compliance, and growth. We enable users to register companies in countries such as the US, UK, and Canada, and provide additional services including obtaining EINs, trademarks, business addresses, licenses, branding, website development, social media management and other related business services.

IMPORTANT: Crosborda is not a law firm, attorney, or business consultant. We do not provide legal advice or business consulting. The Materials and information provided here are for general informational purposes only and should not be relied upon as legal or professional advice. We disclaim any warranties regarding the accuracy or completeness of such information.

3. Scope of Terms

These Terms, together with the Refund Policy and Privacy Policy, form a binding Agreement between you and Crosborda. If a conflict arises between these Terms and any other written agreement, these Terms will prevail.

New features or tools added to the platform in the future will also be subject to these Terms.

4. Amendment

Crosborda may update or modify these Terms at any time at our sole discretion. Changes will be indicated by updating the “Last Updated” date on this page. You waive any right to specific notice of changes. It is your responsibility to review these Terms periodically. Continued use of the Services after updates constitutes your acceptance of the revised Terms.

5. User Account and Security

5.1 Registration and Eligibility

By using the Services, you confirm that you are 16 years or older. Access or use of the Platform or its Services by anyone under 16 is strictly prohibited and violates these Terms. If registering on behalf of a company, business, or legal entity, you represent and warrant that you have the necessary authority and consent to act on behalf of that entity.

5.2 Account Access and Account Security

5.2.1. You must create an Account to access Crosborda’s Services.

5.2.2. Approval of your registration and continued access to the Platform and Services are at Crosborda’s sole discretion.
5.2.3. During registration and periodically thereafter, you may be required to provide or verify information including, but not limited to:
 (a) Full name
 (b) Email address
 (c) Mobile phone number
 (d) Government-issued photo ID (such as national ID card, passport, voter’s card, or driver’s license)
 (e) Bank Verification Number (where applicable)
 (f) Additional information as required by applicable Anti-Money Laundering (AML), Counter Financing of Terrorism (CFT) laws, or internal risk policies.

5.2.4. Crosborda reserves the right to verify the information you submit and may refuse, suspend, or terminate your access if the information is found to be false, incomplete, or outdated.
5.2.5. You will create a password for your Account which must be kept confidential to protect against fraud. If you suspect unauthorized access, notify Crosborda immediately.

5.2.6. You agree to immediately notify Crosborda of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. If you believe or suspect that an unauthorized person has obtained the password or accessed your Account, you must immediately notify Crosborda via email at support@crosborda.com.

5.2.7. Your Account is personal and non-transferable. You are responsible for maintaining the security and confidentiality of your Account login information and you are fully responsible for all activities that occur under your Account. If you allow a third party to access or manage your Account, you do so at your own risk.  Crosborda cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

5.2.8. Upon successful registration and approval by Crosborda, you agree to comply  with any instructions or guidelines issued by Crosborda to ensure the secure and proper use of this Services according to these Terms and any applicable subscription fee agreements.

5.3 Account Termination

5.3.1. The Client may terminate the Account at any time any for any reason by selecting the “Delete Account” option from the profile menu or by sending an email to support@crosborda.com. 

5.3.2. The Account may be deleted within 7 days of the Client’s request for deletion. Following termination, Crosborda may delete any or all of the information associated with the Account, including the Client’s entitlement to access any materials and other functionality attached to the Account, regardless of any value the Client may ascribe to such material or functionality. Crosborda further disclaims any value the Client may attribute to any of the Client’s data stored on its servers. 

5.3.3. Additionally, the Client will not receive any further communications from Crosborda unless and until a new account is created or the Client otherwise requests that such communications be provided to him/her/it. Crosborda’s rights under this Terms will survive any termination of the Account or cessation of the Client’s use of the Services.

6. Service Procedure

6.1 You may initiate a Service on the Crosborda Platform by submitting a request and providing the required information or details through the dashboard.

6.2 Before providing any Service, we will notify you of the associated costs. Proceeding with the Service constitutes your acceptance of these fees.
6.3 After successful payment, you will receive an email confirmation acknowledging receipt of your payment.

6.4 Once you register and complete payment, the filing process will begin within 2 to 48 business hours. You must submit all necessary information promptly to avoid delays. Incomplete or inaccurate details may cause processing delays.

6.5 After a Transaction is completed successfully, you may download a payment receipt or invoice directly from the Platform.

6.6 If any required information is missing, we will notify you via email and/or your dashboard. You must respond promptly with the requested details to prevent processing interruptions.

6.7 Failure to provide requested information within 30 days of initial contact may result in closure of your application. No refund will be issued if the application is closed due to your inaction, as operational steps would have already begun.

6.8 You are responsible for ensuring that all submitted information is accurate and complete. Crosborda, its affiliates, and third-party providers (including their agents and contractors) are not liable for any loss or damage resulting from errors in the information you provide.

7. Modification

7.1. Crosborda reserves the right to modify, suspend, or discontinue any or all of its Services at any time, with or without prior notice if:

7.1.1. The Service cannot be processed by Crosborda; refunds will be issued per our refund policy where applicable.

7.1.2. The Service violates applicable laws, these Terms, or any agreements with Crosborda.

7.1.3. You breach any applicable laws, these Terms, or agreements with Crosborda.

7.1.4. Service commencement or completion is prevented by a third-party failure or circumstances beyond Crosborda’s reasonable control.

7.1.5. The Service involves fraudulent, counterfeit, or criminally derived instruments or activities.

7.1.6 Crosborda reasonably determines it is necessary to protect its legal, reputational, or other interests.

7.2. You acknowledge and agree that Crosborda will not be liable to you or any third party for any changes, suspensions, or discontinuations of the Services. Posting an update on the Platform will be considered sufficient notice. Refunds will be issued per our refund policy where applicable.

8. Delays

The Crosborda services such as business formation may take longer than estimated, if external authorities such as regulatory bodies or agentsin different countries require additional time. The service may also experience interruptions, or other issues due to the nature of internet and electronic communications. Crosborda is not responsible for any delays, failures, or damages caused by these factors.

 

9. Crosborda Fees and Doucment Delivery Method:

We use cookies and similar tracking technologie

9.1. We will always inform you of Service costs; continuing with the Service indicates your agreement to pay these fees.

9.2. The business incorporation fees may fluctuate with currency exchange rates and market conditions; Crosborda may adjust prices without prior notice.

9.3. All incorporation documents will be delivered digitally via email and uploaded to your Crosborda profile. Physical copies will not be provided.

s to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you select this setting you may be unable to access certain parts of our Websites or Services, or they may not function properly.

10. Bank Account & Banking Partners

10.1. Our banking partners are third-party entities over whom Crosborda has no control regarding their underwriting processes or customer approvals. These partners may impose specific restrictions based on business type, country, or applicable legal requirements related to multi-currency accounts and the US financial system. Crosborda accepts no liability for any inability of its banking partners to establish accounts for users.

10.2. Crosborda does not have access to, nor control over your banking information or accounts, and is not responsible for any issues arising from your account usage.

10.3. From the point of account setup onward, Crosborda will no longer act as an intermediary between you and the banks. You are solely responsible for managing your accounts with your chosen banking institutions.

10.4. We may provide do-it-yourself guides to assist you with navigating banking platforms. However, any issues encountered must be handled directly with the relevant bank, as Crosborda does not offer banking support.

10.5 The banking options displayed on Crosborda’s platform are for informational purposes only and do not constitute recommendations or endorsements. Users must select banking services that best meet their own financial needs. Crosborda is not affiliated with any foreign banking institutions listed and assumes no responsibility for their services.

11. Acceptable Use Policy

Unless explicitly authorized in a written agreement signed by Crosborda and the Client, the Client shall not:

  • Reproduce, download, modify, translate, distribute, transmit, share, publish, display, disclose, archive, upload, broadcast, sell, sublicense, index, or otherwise exploit any materials from the Platform, whether directly or through any means or technology.
  • Copy or print any materials except for personal, non-commercial use, and only if all proprietary notices remain intact.
  • Use materials in any way that implies association, endorsement, or sponsorship by Crosborda without prior written consent.
  • Remove, alter, bypass, or interfere with any proprietary notices, trademarks, copyrights, digital rights management, or other protective mechanisms on the Platform.
  • Mirror, frame, scrape, deep link, or access any materials by unauthorized means or technology other than those provided or permitted by Crosborda.
  • Access the Platform using automated systems like robots, spiders, or offline readers that cause unreasonable or disproportionate load on our infrastructure or interfere with the Platform’s operation.
  • Upload or transmit harmful software such as viruses, malware, worms, Trojan horses, or any software intended to disrupt or damage services or data.
  • Send unsolicited messages including spam, junk mail, chain letters, or unauthorized advertising.
  • Collect personal information from other users without consent or harass other users.
  • Attempt unauthorized access to Crosborda systems or interfere with the security and integrity of the Platform or connected networks.
  • Use automated tools or bots to create multiple accounts, scrape data, or send automated queries (excluding permitted search engine indexing as defined in our robots.txt).
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code or infrastructure underlying the Platform or create derivative works using any materials.

12. User Data Accuracy:

While using the Crosborda Platform, you agree to:

  • Provide accurate information and, when requested, verify your identity with supporting documents.
  • Cooperate fully with any investigations carried out by Crosborda or relevant law enforcement or regulatory authorities.
  • Avoid submitting false, misleading, or inaccurate information and do not use anonymizing proxies to conceal your identity.
  • Comply with these Terms and all applicable laws and regulations.

You also confirm and guarantee that all information, documents, IDs, and data you upload to the Platform are truthful, accurate, and not fraudulent. This includes cases where you upload personal information or identification on behalf of another person to request any Crosborda Service.

13. Ownership and Proprietary Information

13.1. Except for any User Content you provide, all intellectual property rights— including copyrights, patents, trademarks, trade secrets, and other proprietary rights—related to the Crosborda Platform and its content are exclusively owned by Crosborda and its licensors. Your access to the Platform and Services does not transfer any ownership or rights except the limited access rights expressly granted here. No implied licenses are granted.

13.2. All materials and content on this Platform, or any electronic platform owned, operated, licensed, or controlled by Crosborda, are proprietary and protected by applicable intellectual property laws worldwide. You may not copy, distribute, republish, upload, post, transmit, or use any content without prior written permission from Crosborda, except to print a single copy for personal, non-commercial use while retaining all proprietary notices intact.

13.3 Unauthorized use or modification of any content violates Crosborda’s intellectual property rights. Access to this Platform does not grant any ownership rights to you or third parties.

14. Privacy Policy and Confidentiality

Crosborda has implemented a Privacy Policy in compliance with applicable privacy laws, detailing how your personal information and that of other users is collected, used, and shared.

15. Hyperlinks

This Platform may contain hyperlinks to third-party websites that are not maintained by or affiliated with Crosborda. Crosborda has not reviewed these external sites and is not responsible for their content or availability. Accessing any linked website is done at your own risk. Crosborda makes no representations or warranties regarding the accuracy, completeness, or reliability of any linked site or their content.

16. Availability of the Platform

We strive to provide you with the best possible service, but we do not guarantee that the Crosborda platform will meet all your needs or be completely error-free. If you find any issues, please report them to us, and we will work to fix them as quickly as possible.

At times, access to the Platform may be limited for maintenance, repairs, or updates. We will do our best to restore full service as soon as we can.

17. Limitation of Liability and Disclaimer

17.1. The Platform, including all information, content, materials, products, and services provided through it, is offered by Crosborda on an “as is” and “as available” basis unless otherwise stated in writing. Crosborda makes no warranties or representations, express or implied, regarding the operation of the Platform or any content or services provided. Your use of the Platform is solely at your own risk.

17.2. To the fullest extent permitted by law, Crosborda disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose. Crosborda does not guarantee that the Platform or any communications from Crosborda are free from viruses or harmful components. Crosborda will not be liable for any damages arising from your use of the Platform or its content, whether direct, indirect, incidental, consequential, punitive, or otherwise, except where required by law or explicitly agreed in writing.

17.3. Crosborda is not responsible for any losses, damages, or costs related to banking or payment services provided by third-party institutions.

17.4. Crosborda disclaims all liability for any actions or omissions of these third-party service providers, including errors, inaccuracies, or unauthorized transactions. You acknowledge that interactions with such institutions are solely between you and the provider, and Crosborda is not liable for any resulting issues.

17.5 You understand that files downloaded via the internet may contain viruses or harmful code. It is your responsibility to implement appropriate measures to ensure data accuracy and maintain backups. Crosborda assumes no responsibility or risk related to your use of the internet or downloaded content.

17.6. Crosborda, including its subsidiaries, affiliates, licensors, service providers, employees, agents, officers, and directors, shall not be liable for any damages, whether incidental, direct, indirect, punitive, consequential, or otherwise, even if advised of the possibility of such damages.

18. Indemnity

You agree to indemnify, defend, and hold harmless Crosborda, its affiliates, third-party providers, and their respective employees, agents, officers, directors, and contractors (collectively, the “Indemnified Parties”) from and against any claims, losses, damages, liabilities, costs, expenses, or legal fees arising out of or related to your breach of these Terms or unauthorized use of the Platform content. This includes any claims brought by third parties resulting from your use of the information or services accessed through the Platform. The Indemnified Parties shall not be liable for any such breach or unauthorized use, and you agree to cover any resulting losses or expenses incurred by them.

19. Force Majeure

Crosborda shall not be liable for any failure or delay in performing its obligations under these Terms if caused by events beyond its reasonable control (“Force Majeure Events”). Such events include, but are not limited to, acts of God, national emergencies, governmental actions, wars, civil unrest, pandemics, or any other extraordinary events that render performance impossible.

In the event of a Force Majeure Event, Crosborda’s performance obligations will be suspended for the duration of the event, provided such suspension does not exceed thirty (30) days. If the Force Majeure Event persists beyond thirty (30) days, either party may terminate the agreement with immediate written notice to the other party without liability.

Both parties agree to use reasonable efforts to mitigate the effect of the Force Majeure Event and resume performance as soon as reasonably possible.

20. Entire Agreement

These Terms of Use, together with our Privacy Policy and Refund Policy constitute the complete and exclusive agreement between you and Crosborda concerning your use of the Platform. They supersede all prior or contemporaneous agreements, understandings, representations, or warranties—whether written or oral—relating to the Platform.

21. Applicable Law and Jurisdiction

21.1 These Terms are governed by the laws of the Federal Republic of Nigeria. We are committed to resolving any disputes promptly and fairly. If you remain dissatisfied with our resolution and decide to pursue legal action, such proceedings must be initiated within Nigerian courts.

21.2 You agree that any disputes or claims arising from your use of the Platform or these Terms will first be addressed through amicable negotiations between the parties.

22. Comments, Complaints & Queries

All comments, complaints, and queries related to Crosborda’s Platform or Services may be directed to us via the contact options provided on our Site or by emailing support@crosborda.com. We are committed to addressing your concerns promptly and professionally.

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